In your search for a CRM for your wealth management firm, chances are you’ve run into more than your share of huge, overcomplicated systems that seem to have more features you don’t need than ones you do?

You’re definitely not alone. And chances are that:

  1. It’s way too expensive.
  2. It’s way too complicated.
  3. It’s yet to be integrated with parts of your tech stack, so it will sit unused until then.

That’s why our Skientists built the SkienceONE platform – powered by a fully loaded CRM without all the fluff. All the juicy meat without the fat. A heavyweight that packs a lot of punch without the need to be flashy or fast-talking in order to be a winner.

While some CRMs take a “more=better” approach to features, SkienceONE is built specifically for broker-dealers and RIAs who are ready to get down to business, so you’re not paying for tools you’ll never use. Now, that is something to actually brag about.

SkienceONE is a modern, digital ecosystem tour de force, if you will. What makes it so powerful? Here is an in-depth look at the SkienceONE platform and its CRM.

CRM

Firms need a unified platform with a CRM at its core that allows for the managing and strengthening of advisor-client relationships. SkienceONE’s CRM drives the strengthening of client loyalty through deeper engagement by merging processes and technology to increase productivity. The result? A superior experience for advisors and clients alike.

With the SkienceONE CRM, advisors can store contacts and relationships, add notes and tasks to any record, and send emails with company-branded templates.

Digital Onboarding

When it comes to delighting clients, your onboarding process sets the stage. SkienceONE offers an efficient, multi-point, completely digital onboarding and new account opening experience that allows advisors to easily collaborate with clients, eliminate the need for dual data entry, and make an overall great first impression in new relationships.

The onboarding and new account opening experience in SkienceONE includes guided digital workflows, embedded forms, and e-Signatures that essentially digitize real-life wealth management interactions to help simplify the process for the client and reduce the number of steps. SkienceONE also reduces Not in Good Order (NIGO) transactions, enforces compliance processes, and enables rules-based supervision.

Bi-Directional Integrations

Advisors also get a clear, all-encompassing view of client accounts regardless of where assets are custodied with SkienceONE’s out-of-the-box integrations with leading clearing and custody firms and popular financial planning, proposal generation, forms management, and digital/e-signature tools:

  • Clearing & Custody Firms:
    • Fidelity
    • Pershing
    • Charles Schwab
    • TD Ameritrade
  • Proposal Generation
    • Envestnet
    • Morningstar Advisor WorkStation
  • Other Technology Tools
    • Financial Planning: Envestnet MoneyGuide
    • e-Signature: DocuSign
    • Electronic Verification Systems
    • Electronic Forms: Quik!

Account Servicing and Updates

Alongside those bi-directional integrations come streamlined account servicing and updating with straight-through processing to your clearing and custody providers. This means that you can speed up those pesky administrative tasks with:

  • Account Profile updates via API
  • Configurable approval queues
  • Guided workflows supporting service request transactions
  • Single sign-on and contextual links to account information and service request pages (available for some custodians’ advisor platforms)

Data Management

Firms often have data coming in from so many sources it can have your head spinning. But with SkienceONE, your firm can finally pin down that elusive single source of truth for your data.

SkienceONE gathers all of the data from disparate systems to create and maintain enterprise-wide oversight from a single access point. By delivering this 360-degree view of your data, your firm can ensure regulatory compliance (more on that below) and generate insights that can drive business decisions and promote growth.

Compliance Oversight

The challenge for modern wealth management firms wanting to implement a CRM like SkienceONE is to provide a seamless and collaborative digital experience for both their advisors and their clients — all while enabling compliance oversight.

Although not easily accomplished, SkienceONE eases oversight by providing a single consistent platform that automates workflows for KYC suitability and OFAC checks.

The SkienceONE Difference

SkienceONE offers all of the features outlined above plus a unique combination of power and focus on the wealth management industry in a turnkey but still customizable solution. Yet, SkienceONE often costs less in money and in the time it takes to get up and running than the most popular CRMs on the market. 

Want to see the SkienceONE difference? Request a demo.